Last Updated:  September 8, 2021

This is the current list of companies authorized to process Customer Personal Information for YugabyteDB Managed, including the Subprocessor’s address, description of services provided and the lawful transfer mechanism. 

INFRASTRUCTURE PROVIDERS

Yugabyte may use the following entities to process Customer Personal Information in your use of YugabyteDB Managed

SUBPROCESSOR NAME ADDRESS PURPOSE OF PROCESSING
Amazon Web Services, Inc. 2021 Seventh Ave

Seattle, WA 98121

Data storage and processing
Google Cloud Platform 1600 Amphitheatre Parkway Mountain View, CA 94043 Data storage and processing

OTHER SUBPROCESSORS

Yugabyte may use the following entities to process Customer Personal Information in providing YugabyteDB Managed:

SUBPROCESSOR NAME ADDRESS PURPOSE OF PROCESSING
DataDog, Inc. 620 8th Ave 45th Floor

New York, NY 10018 USA

Audit logging
Keybase (Zoom Video Communications, Inc.) 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113 Secrets management
Okta, Inc. 100 First Street, 6th Floor

San Francisco, CA 94105, USA

Customer identity management
Salesforce.com, Inc. 415 Mission Street, 3rd Floor San Francisco, CA 94105 Customer relationship management
SendSafely, Inc. 1460 Broadway Fourth Floor, New York City, New York, 10036 Customer communications
Slack Technologies, Inc. 500 Howard Street

San Francisco, CA 94105

Used to communicate with remote support agents and engineers within Yugabyte
Stripe, Inc. 510 Townsend Street San Francisco, CA 94103 United States Payment processing
Zendesk, Inc. 1019 Market Street

San Francisco, CA 94103

Used to receive and track customer support
Amplitude, Inc. 201 3rd Street, Suite 200
San Francisco, CA 94103, USA
Digital analytics
Appcues, Inc. 177 Huntington Ave., Suite 1703, PMB 94414, Boston, MA 02115, USA
User onboarding and in-product engagement
Hubspot, Inc. 25 First Street, 2nd Floor
Cambridge, MA 02141, USA
CRM
Segment.io, Inc. 100 California St #700, San Francisco, CA 94111 Data pipeline for analytics

AFFILIATES

The following Yugabyte Affiliates may function as Subprocessors to assist in the provision of YugabyteDB Managed

SUBPROCESSOR NAME ADDRESS PURPOSE OF PROCESSING
Yugabyte Canada Limited 055 West Hastings Street, Suite 1700

Vancouver, BC V6E 2E9

Yugabyte Affiliate
Yugabyte Japan K.K. Umezaki Bld 3F. 4-4-4 Hatchobori, Chuo-ku, Tokyo

104-0032

Yugabyte Affiliate
Yugabyte Singapore Pte. Ltd. 30 Cecil Street, #19-08, Prudential Tower, Singapore (049712) Yugabyte Affiliate
Yugabyte Software Private Limited No. 48, 1st Floor, DVG Road Basavanagudi Bangalore KA 560004 IN Yugabyte Affiliate
Yugabyte UK Limited 2 Minton Place, Victoria Road, Bicester, Oxfordshire, England, OX26 6QB Yugabyte Affiliate