Helpshift
At a glance
Helpshift delivers a versatile customer service solution to help brands care for their customers more effectively, while boosting customer satisfaction and engagement.
As a provider of in-app customer service and user support solutions, experience is critical and they suffered from scale and accuracy challenges with legacy NoSQL.
By providing seamless migration from MongoDB, YugabyteDB allowed Helpshift to scale to meet rapid increases in demand and deliver highly available apps.
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